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What is the use and care of my Tuxton Home Ceramic Products?
  • BEFORE USING: Prior to initial use, remove all labels. Wash serveware with dish soap or dishwashing detergent by hand or in a dishwasher.
  • CLEANING & MAINTENANCE:  After using, allow the product to soak before washing. For removal of stubborn food residue, allow the dish to cool - then fill with warm, soapy water and soak for 10-20 minutes. Use a plastic brush or scouring pad if necessary. Tuxton Home Ceramic products are dishwasher safe. However, as with all fine cookware, handwashing is preferred. In time, the cumulative effects of strong agitation and harsh detergent used with the dishwasher will dull the high-gloss exterior, although the performance of the pan will not be affected.
    What can I do to get the most out of my plates?
    • Avoid dragging the bottom of the plate over the top of another plate because this may cause scratching on the glazed surface of your ware; always lift plates upward.
    • DO NOT place your dinnerware on direct heat or flame
    • AVOID exposure to extreme temperature changes. Hot dishes should not be placed on a cold or wet surface.  DO NOT run cold water on ware while it is hot.
    • ALWAYS use a heat-resistant oven mitt or pad when removing from the oven or microwave; the item will be extremely hot. When serving direct from oven to table, be sure to protect your table surface with a trivet.
    • AVOID impact. Although it is chip-resistant, Tuxton Home® Ceramics stay true to the nature of ceramics and can break when impacted. Handle with care.
    Is my Tuxton Home ceramic product dishwasher, microwave, freezer or oven safe?
    Specialized clay formulation & controlled firing techniques ensure that your ceramics will always be easy to clean, a pleasure to use, and safe for dishwasher, microwave, freezer, & oven up to 500F.


    What is the use and care of my Tuxton Home Stainless Steel Cookware?
    • BEFORE USING: Remove all labels. Wash all pans and lids in hot water with a mild soap or dish detergent. Rinse and dry. Prompt drying will prevent water spots.
    • DURING COOKING: Tuxton Home Stainless Steel Cookware may be used on gas, electric, ceramic hobs and induction range. For cooker compatibility information, please check the packaging for details. Where possible, adjust the gas burner or select the proper size of electric surface unit so that the heat touches only the bottom of the cookware. Heat that extends beyond the base diameter of the pan or up the sides may cause discoloration or even damage the handles. The aluminum clad heat distributor featured by Tuxton Home Stainless Steel Cookware on some selected items is very efficient so only low to medium heat settings should be required. High heat should only be used when bringing water to boil. Never let the cookware boil dry.
    • CLEANING & MAINTENANCE: Tuxton Home Stainless Steel Cookware is dishwasher safe.  However, as with all fine cookware, handwashing is preferred.  In time, the cumulative effects of strong agitation and harsh detergent used with the dishwasher will dull the high-gloss exterior, although the performance of the pan will not be affected.
      Can I use the dishwasher for my Tuxton Home Cookware Lid?

      Yes. Dishwasher top rack is recommended for lids

      Can I use my Tuxton Home Stainless Steel Cookware in the oven?
      To maintain the attractive appearance, using this cookware in an oven is not recommended even though Tuxton Home Stainless Steel Cookware is oven safe up to 500°F. Glass lids are oven safe up to 350°F. Do not place cookware under the broiler. When the heat source is too high, the handles and knobs may become hot. Use of oven-gloves or hot pads is recommended.
      How do I remove any non-food related stains in my Tuxton Home Stainless Steel Cookware?
      Calcium in your water may leave a rainbow colored stain or white spots on the surface of the cookware. This can be removed with a little warm vinegar or lemon juice.
      Salt and minerals in food may leave a light residue or cloudy appearance. This can easily be removed with a stainless steel cleaner.
      Stains on the outside bottom (not sides) of pans can be removed with an oven cleaner. Follow the manufacturer’s directions and use the oven cleaner only on the outside bottom of the pan. Remove thoroughly after cleaning. If the directions call for using the cleaner in a warm oven, heat the pan before applying the cleaner.
      What should I do to get rid of stubborn food particles?
      Do not use abrasive cleansers or scouring pads; a sponge or dishcloth cleans the surface thoroughly and safely. To remove stubborn food particles, soak in warm, soapy water and use a sponge or plastic spatula to loosen food. If soaking does not loosen it, add water to a depth of one inch in the pan, then add a tablespoon of dishwasher detergent. Bring to a boil, reduce heat and simmer for 15 minutes. Let cool in the pan, then drain and rinse. Loosen the residue with a sponge or dishcloth. Repeat if necessary. Caution: Carry out this procedure under a hood with an exhaust fan or in a well-ventilated room.
      How do I maintain my Tuxton Home Ceramic Non-stick Pan?
      The use of metal utensils will harm the non-stick coating.  Use plastic, nylon or wooden utensils to prevent marring of the surface.  Cutting with sharp objects in the bottom of the cookware should be avoided. A small amount of oil, margarine, or butter evenly coating the inside surface will enhance the release properties of the pan’s non-stick surface. Applying a thin film of oil will help to keep foods from sticking and helps the coating last longer. Avoid applying cooking sprays because sprays may cause residue build-up and usually contain ingredients that are too harsh for most nonstick cookware. We generally recommend avoiding extra virgin olive oil as its low smoke point burns easily and will leave a thin carbonized layer on the surface.
        Do I need to cure or season my ceramic nonstick pan?
        "Seasoning" or "Curing" your nonstick means to apply a thin layer of oil in order to fill small pores in the surface of the coating and prevent food from sticking.  
        While none of our nonstick frypans require seasoning, this practice can help to prolong the life and effectiveness of the nonstick surface.

        If you want to season your pan:
        1) Wash your pan with soap and warm water. Once washed, dry the pan with a paper towel.

        2) Gently coat your pan surface with a non-flavored vegetable, canola, or other cooking oil (olive oil is not recommended).

        3) Heat the pan over low heat for 1-2 minutes. You can also put it in the oven at 300˚F for about 20 minutes (all Tuxton Home cookware is oven safe and can be used at temperatures up to 500˚F; glass lids are oven safe up to 350°F). 

        4) Remove the pan from the heat source. Once the oil cools and dries, wipe any excess oil from the pan with a paper towel.

        Our nonstick pans can be cleaned with just a quick sponge wash. However, you can repeat the seasoning or curing process as often as you'd like. It will be especially helpful if you frequently use the dishwasher to clean your pans.

        Use Low to Medium Heat

        Always use low or medium heat with ceramic nonstick items. Preheat your pan on the lower setting and allow the oil to heat for a minute before you add the food to the pan. Our Tuxton Home pans distribute heat effectively, so foods are cooked more quickly and evenly. High heat can cause food to stick, which can discolor or damage the surface. Do not allow your cookware to boil dry.

        Plunging a Hot Pan into Cold Water

        Allow your cookware to cool completely before washing. Drastic changes in temperature can damage the nonstick coating.

        Dropping a Ceramic Pan on the Floor

        If your ceramic coated pan is dropped or impacted, this could cause the ceramic coating to crack or break. Tuxton Home recommends replacing any pans that show a visual deformation in the nonstick coating.

        Stack pans carefully with a paper towel or soft cloth between each piece to avoid scratching or scraping the nonstick surface.
        Why is my Tuxton Home Ceramic Non-stick Pan sticking?
        Non-stick coating can stop releasing food and begin sticking for the following reasons:
        • Food build-up over time can cause sticking and damage to the non-stick coating. Wash pan thoroughly with warm soapy water then follow with a hot water rinse after each use. Dry thoroughly.
        • The use of high heat can also cause sticking. Our product is engineered to provide quick and even heating, even at lower temperatures. To preserve the non-stick coating, we recommend the use of low to medium heat.
        • Use of aerosol cooking sprays on non-stick frypans is not recommended. Cooking sprays burn at a lower temperature, which can cause residue build up over time. This can damage the non-stick coating and cause sticking. It may also give the product a dull appearance. Alternative options to cooking sprays include: cooking oils, butter, margarine, or lard.
        Frypan damage caused by the use of aerosol cooking sprays or the use of high heat will void your product warranty.


        Are Tuxton Home products California Prop 65 compliant?
        Tuxton Home products are made to ensure you are NOT exposed to chemicals which are known to the State of California to cause cancer and other reproductive harm.  For more information, go to
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