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Tuxton Home takes great care and consideration in developing and manufacturing items that you'll love and quality is the number one priority at Tuxton Home®©. We are truly doing our best to give you the best!
We stand behind that by offering a LIFETIME no-chip warranty to the original purchaser against edge chipping, under normal usage and handling conditions when stated use and care** instructions are followed. Tuxton Home will replace or provide an equivalent substitute on a one-for-one basis at no charge, excluding shipping and handling, for any items returned and found upon examination to be defective.
This warranty is non-transferable and is only valid to the original purchaser. It is NOT valid for items that were giveaways, prizes, raffles, re-sold, donated, marketing collaborations, promotional gifts, or in any other case where you are not the first and original owner. All refunds are exchanges are issued at the discretion of Tuxton Home.
This warranty does NOT cover:
Tuxton Home reserves the right to determine whether or not the damage is from normal usage or the result of mishandling. Incidental or consequential damages are expressly excluded by this warranty only to the extent allowed by your state. This warranty is valid only in the continental United States.
To get service under this Limited Warranty, Click Here.
**USE & CARE (please see your product insert for details pertaining to your specific item):
Properly used and cared for, Tuxton Home®© Ceramics can be enjoyed for a lifetime in your home. Specialized clay formulation & controlled firing techniques ensure that your ceramics will always be easy to clean, a pleasure to use, and safe for dishwasher, microwave, freezer, & oven up to 500˚F.
Tuxton Home Ceramics have been proven in the restaurant industry to be highly resistant to stains, chipping, cracking, and crazing. Failure to follow these instructions could cause breakage and may result in personal injury or property damage