FREE Shipping & Lifetime Guarantee On All Orders! details
FREE Shipping & Lifetime Guarantee On All Orders! details

Lifetime Warranty

Stainless Steel

LIFETIME LIMITED WARRANTY

Tuxton Home®© Cookware comes with a lifetime warranty against manufacturing defects to the original purchaser from Tuxton Home Inc. Under normal usage and handling conditions when stated use and care instructions are followed, Tuxton Home Inc. will replace or provide an equivalent substitute on one-for-one basis at no charge, excluding shipping and handling, for any cookware returned and found upon examination to be defective.  Any material or workmanship defect may be returned by the original purchaser, postpaid to: Consumer Affairs Dept., Tuxton Home Inc., 21007 Commerce Pointe Dr., City of Industry, CA 91789. Claims must be submitted with the damaged/defective item, the original purchase receipt, return address, and contact information. Return freight is the responsibility of the customer. No collect shipments will be accepted. Within six weeks, the product will be replaced (a similar product of equivalent value will be substituted if the original product is no longer available). The product will not be returned if it fails to comply with the warranty instructions. This warranty does not cover loss or damage caused by misuse, accident, abuse, alternation, fire, theft, or commercial use, and does not apply to scratches, stains, discoloration or other damages to external or internal surfaces which do not impair the functional utility of the cookware.  Incidental or consequential damages are expressly excluded by this warranty only to the extent allowed by your state. This warranty is valid only in the continental United States.

 


Ceramic

LIFETIME EDGE CHIP LIMITED WARRANTY

Quality is the number one priority at Tuxton Home®©. Your Tuxton Home Ceramics come with a lifetime no-chip warranty to the original purchaser from Tuxton Home Inc. against edge chipping, under normal usage and handling conditions when stated use and care instructions are followed. Per our Lifetime No-Chip Warranty, Tuxton Home Inc. will replace or provide an equivalent substitute on a one-for-one basis at no charge, excluding shipping and handling, for any china returned and found upon examination to be defective. Any material or workmanship defect may be returned by the original purchaser, post-paid to: Consumer Affairs Dept., Tuxton Home Inc., 21007 Commerce Pointe Dr., City of Industry, CA 91789. Claims must be submitted with the chipped items and the original purchase receipt, return address, and contact information. Return freight is the responsibility of the customer. No collect shipments will be accepted. Within six weeks, the product will be replaced (a similar product of equivalent value will be substituted if the original product is no longer available). The product will not be returned if it fails to comply with the warranty instructions. All breakage or chipping caused by abnormal/abusive use (or “mishandling”), is excluded from this warranty. This warranty does not cover loss or damage caused by misuse, accident, abuse, alteration, fire, theft, or commercial use.  Breakage, cracks, and chips caused by dropping or impact are not covered by the warranty. Tuxton Home Inc. reserves the right to determine whether or not the chipping is from normal usage or the result of mishandling. Incidental or consequential damages are expressly excluded by this warranty only to the extent allowed by your state. This warranty is valid only in the continental United States.

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