Shipping policy

Shipping & Delivery
All orders will be shipped within 2 - 3 business days after your order is received. If for some unforeseen reason we do not expect to fulfill the order within 3 business days, we will notify you promptly. You may at that time decide to maintain your order on file, or you may cancel the order. Orders that cannot be filled within 90 days will be canceled. If we have any concerns with your order fulfillment we will contact you immediately by email. Items ordered together may not be shipped together. Your credit card will be charged for an item/order on the day or the day after it is purchased.

Tuxton Home ships all packages in the continental United States via UPS or mail. Please allow an additional 5 - 7 business days for standard ground delivery. UPS will not deliver to a Post Office Box; therefore all packages must be shipped to a street address within the continental United States.

Shipping Charges (per shipping address)
All orders within the Continental USA qualify for FREE shipping. Free ground shipping on all orders from www.tuxtonhome.com. No promo code required. Does not apply to rush shipping. No adjustments to prior purchases. Shipping Charges are calculated based on weight and current UPS or mail consumer rates.

Transit Time
Shipments are made by UPS or mail from our warehouse in Southern California. Please note that times provided by UPS are based on business days and do not include Saturdays or Sundays. We strive to ship within two business days, so please note that it may take 24 – 48 hours from when you place your orders for us to process, package and ship it. Sometimes a delay will occur if we are out of stock and someone from our staff will contact you promptly.

UPS does not deliver on the weekends unless you order special Saturday delivery at extra cost. Please contact us to arrange this.

You can email us at info@tuxtonhome.com or call (909) 595-7700 Monday through Friday 9:00 a.m. - 5:00 p.m. Pacific Standard Time. Please note, when leaving a voice mail to provide a call back number and we will respond as soon as possible.